Nancy Pollock, ENP

Senior Consultant, Mission Critical Partners


Currently Nancy is a senior consultant in the network/ 9-1-1 practice at Mission Critical Partners, Inc., focusing on governance and policy issues in 911 agencies. She has in-depth knowledge of public safety communications, operations and technology developed over her 30+ year career in the industry. Nancy has coordinated, executed, and managed the enhanced 9-1-1 systems, 800 MHz interoperable regional radio system, and regional EMS Programs in the Mid-West.  She has assisted clients in analyzing their existing voice and data systems, strategic planning, policy development, exploration of stakeholder service expectations, networks, governance, political implications of consolidation, transitioning to new network technologies and infrastructure to achieve credible solutions for improved emergency services to their communities.  She is experience with and knowledge of the management aspects of PSAP operations policy and systems and has assisted customers in finding turn-key solutions to shared PSAP governance, operations, systems, and facilities.