Ron Bonneau, ENP, CMCP

Senior Communications Consultant

Ron is a recognized voice among public safety professionals on a national and international level. His passion and dedication are demonstrated in over 40 years of public service beginning as an Air Marshall with the U.S. Dept. of the Treasury in 1970. This led to 27 years of service with the Village of Riverdale, Illinois Police Dept. beginning as a Police Officer and retiring with the rank of Captain. Among his duties as Captain in charge of support services, Ron was the command officer for the 9-1-1 system in Riverdale and served as the Emergency Telephone System 9-1-1 Coordinator even after his retirement for the force.

Ron was invited to oversee the planning and implementation of consolidating four individual   9-1-1 dispatch centers into South Com Dispatch, in Matteson, IL. He then served as Executive Director of this consolidated PSAP for 9 years managing 24 dispatchers and 2 support staff.

Ron continued his service as the Executive Director of the Kent County Dispatch Authority of Grand Rapids, MI for the next six years where he managed a $6.5 M budget.

On a national level, Ron is honored as the longest serving Executive Board member of the National Emergency Number Association (NENA) as well as serving as the National President of NENA in 2009. He has also served as the first National Chairman of the joint NENA and APCO Telecommunicator Emergency Response Team (TERT) initiative. Furthermore, he has been the NENA Board liaison to the Federal Railroad Administration for ten years.   Ron also serves as the chair of the NENA Historical Committee and has been actively involved with the planning for the 50th Anniversary of 9-1-1. This commitment to public safety led to his induction into the NENA Hall of Fame in 2007.

Currently a partner in the 9-1-1 Consulting Firm of PSAP Concepts and Solutions, LLC, Ron continues to offer 9-1-1 consulting and support to PSAPs.

A resident of Allegan, MI, Ron holds a Master’s Degree from Western Illinois University and completed his undergraduate studies at Northern Illinois University