Kyla Hargraves has been a Software Trainer with Voice Products for 8 years and has a 39 year career history in healthcare, 24 of those years spent in the U.S. Navy. She holds an undergraduate degree in Business Management and she has also earned an MBA.
Kyla has vast experience working with the NICE product line and has trained hundreds of customers in her time with the company. She has developed a specialized focus on NICE Inform Quality package and devotes many hours to working with customers to develop their Quality Assurance program.
Additionally Kyla is an experienced trainer with Voice Products’ entire product line to include courtroom recording, interview recording, dictation/transcription for both legal and healthcare, speech recognition for law enforcement and healthcare, and telemedicine.