A Helping Hand, Peer Support in Your Communications Center
We are the FIRST responders. Call after call, day after day, we listen to people experience the worst day of their entire lives. But at the end of the day who takes care of us and who do we turn to? Learning to take care of each other is crucial in our industry. Therefore, having the tools and resources at hand when your team is in crisis or after a critical incident can make a huge difference in the health and well-being of you center. In this class, through instruction, hands on exercises and scenario training, you will learn how to set up a peer support team, learn debriefing and defusing skills, suicide awareness, listening skills and compassion fatigue.